Skip to content
Avenier Lab

Alder & Pine Outfitters / Operations Prototype

Avenier Lab concept, not a commissioned or deployed productConcept, not a deployed product

Fictional Avenier Lab concept: Alder Operations is a synthetic software prototype. Not a real retailer; all records are invented.

Alder OperationsAlder & Pine
Jo Alvarez, E-commerce operations lead

Reporting

Reporting

Last 7 days. Each chart answers one question the team actually asks on Monday morning; no number here lives in a separate spreadsheet.

26 hrsMedian order-to-shipGoal: under 24 hrs
11.8%Return rate (online)Stores: 4.1%
38%Repeat customersOf orders in the last 12 months
17%Pickup ordersOf online orders, ready in ~2 hrs

Sales by channel

Where are our sales coming from?

$214,000 in 7 days. Stores carry 61.5% of sales; online is 38.5%.

  • Online$82,400 · 38.5%
  • North Store$79,500 · 37.1%
  • Downtown Store$52,100 · 24.3%
  • Stores vs online61 / 39

Store sales include pickup orders completed at the counter.

Returns

Do online orders come back more often than store sales?

Yes, about three times as often: 11.8% online against 4.1% in stores.

  • Online11.8%
  • Stores4.1%

Fulfillment time

Are we shipping inside 24 hours?

Not on most days. Orders shipped inside 24 hours on 2 of 7 days; the median is 26 hours against a goal of under 24.

Over 24 hrsWithin 24 hrs

012243631Mon28Tue33Wed26Thu24Fri22Sat29SunGoal24 hrs

Average hours from order placed to label purchased, by day, last 7 days.

Sales by category

Which categories carry the week, and where do they sell?

Apparel leads at $52,700 (25%). Camping sells most in stores ($24,500 vs $12,400 online); every category sells more in stores than online.

StoresOnline

  • Apparel$30.9k + $21.8k
  • Camping$24.5k + $12.4k
  • Packs & Bags$21.7k + $14.5k
  • Hiking$18.8k + $13.2k
  • Outdoor Cooking$13.3k + $8.3k
  • Trail Running$7.8k + $6.1k
  • Accessories & Local$8.8k + $4.3k
  • Travel$5.8k + $1.8k

Inventory health

Is the stock we need actually on the shelf?

93 of the top 100 SKUs are in stock. 9 are below their reorder point and 14 have not sold in 90+ days.

  • Top 100 in stock93 of 100
  • Below reorder point9 SKUs
  • Dead stock, 90+ days14 SKUs

Repeat customers and pickup

How many orders come from customers we already know?

38%of orders in the last 12 months are from repeat customers.
  • Repeat38%

Is pickup worth running?

17%of online orders are picked up in store, usually ready in about 2 hours.
  • Pickup17%