Alder Operations / Orders

ORDER #AP-10474

DeliveredPaidPickup · DowntownPickup today

Order timeline

Placed Today 8:55 am

Order placed(done)
Online store, pickup selected
CustomerToday 8:55 am
Payment captured(done)
Handled by the external payment provider
Payments
Inventory allocated(done)
1 line reserved at Downtown Store
System
Picked from the floor(done)
2 items pulled at Downtown Store
Store team
Ready for pickup(done)
Held at the counter; customer notified by text
Store team
Collected(done)
Confirmation or ID at the counter
Customer

Allocated from

Product	SKU	Qty	Price	Allocated from
Porch Light Camp ChairSlate Blue · One Size	NF-CH-3305	2	$158	Downtown Store5 on hand

None on this order yet

Request from the customer's account or at either store counter, picking lines from this order.
Receive and inspect: condition and disposition are recorded on the return (Returns).
Refund and restock post back here: payment status changes and stock returns to the line's location.

Try it: start a return (prototype)Porch Light Camp Chair (Slate Blue, One Size)Reason

Visible to staff only

No notes yet.

Add a note

Prototype: notes stay in this browser tab

one order

Customer account: order pageThe customer sees this status and tracking, in plain words, the moment it changes here.
Customer service viewReps see this order next to the customer's cases; no second lookup.
Fulfillment boardCard in Delivered, with the same exception flag.
Inventory1 line reserved at Downtown Store; availability on the storefront already reflects it.
ReportingCounted in channel sales and in order-to-ship time once shipped.
Accounting and messagingSale and refund go to accounting nightly; shipped and ready texts fire from this record.

Status: Paid
Detail: Authorized and captured through the external payment provider. No card data is stored by Alder & Pine.
Total: $169.06