Alder Operations / Orders

ORDER #AP-10414

DeliveredPaidShip · Ground

Order timeline

Placed Tue Sep 29, 2:20 pm

Order placed(done)
Online store, ground shipping
CustomerTue Sep 29, 2:20 pm
Payment captured(done)
Handled by the external payment provider
Payments
Inventory allocated(done)
1 line reserved at the Fulfillment Center
System
Picked(done)
1 item
Fulfillment
Packed(done)
Packing slip, care card, returns instructions
Fulfillment
Label purchased, shipped(done)
Ground · 1 package
Shipping tool
Delivered(done)
Carrier delivery scan
Carrier

Allocated from

Product	SKU	Qty	Price	Allocated from
Cove Creek FleeceForest · L	AP-FL-4120	1	$89	Fulfillment Center17 on hand

None on this order yet

Request from the customer's account or at either store counter, picking lines from this order.
Receive and inspect: condition and disposition are recorded on the return (Returns).
Refund and restock post back here: payment status changes and stock returns to the line's location.

Try it: start a return (prototype)Cove Creek Fleece (Forest, L)Reason

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one order

Customer account: order pageThe customer sees this status and tracking, in plain words, the moment it changes here.
Customer service viewReps see this order next to the customer's cases; no second lookup.
Fulfillment boardCard in Delivered, with the same exception flag.
Inventory1 line reserved at Fulfillment Center; availability on the storefront already reflects it.
ReportingCounted in channel sales and in order-to-ship time once shipped.
Accounting and messagingSale and refund go to accounting nightly; shipped and ready texts fire from this record.

Status: Paid
Detail: Authorized and captured through the external payment provider. No card data is stored by Alder & Pine.
Total: $95.23