Alder Operations / Orders

ORDER #AP-10372

ShippedPaidShip · GroundCarrier delay

Carrier delay · owner Customer serviceWeather hold on the I-40 corridor. Customer notified.

Order timeline

Placed Sun Sep 27, 12:30 pm

Order placed(done)
Online store, ground shipping
CustomerSun Sep 27, 12:30 pm
Payment captured(done)
Handled by the external payment provider
Payments
Inventory allocated(done)
1 line reserved at the Fulfillment Center
System
Picked(done)
2 items
Fulfillment
Packed(done)
Packing slip, care card, returns instructions
Fulfillment
Label purchased, shipped(done)
Ground · 1 package
Shipping tool
DeliveredNow(current)
In transit with the carrier
CarrierNow · 5d

Allocated from

Product	SKU	Qty	Price	Allocated from
Fernbrook Merino Base LayerOat · L	FB-BL-4210	2	$130	Fulfillment Center19 on hand

None on this order yet

Request from the customer's account or at either store counter, picking lines from this order.
Receive and inspect: condition and disposition are recorded on the return (Returns).
Refund and restock post back here: payment status changes and stock returns to the line's location.

Try it: start a return (prototype)Fernbrook Merino Base Layer (Oat, L)Reason

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one order

Customer account: order pageThe customer sees this status and tracking, in plain words, the moment it changes here.
Customer service: CS-5109Package delayed by weather. The rep sees this order beside the conversation.
Fulfillment boardCard in Shipped, with the same exception flag.
Inventory1 line reserved at Fulfillment Center; availability on the storefront already reflects it.
ReportingCounted in channel sales and in order-to-ship time once shipped.
Accounting and messagingSale and refund go to accounting nightly; shipped and ready texts fire from this record.

Status: Paid
Detail: Authorized and captured through the external payment provider. No card data is stored by Alder & Pine.
Total: $139.10